CORONAVIRUS

UPDATE TUESDAY MARCH 10TH

With more cases popping up in BC and AB, we would like to advise of some minor changes we are implementing to keep you and our team healthy and protected.

1. Staff may be practicing recommended “social distancing”, so please dont feel ignored if they try and keep at least a meter of distance between you and them. It will not affect the professional fitting service and expert advice you will receive, but might not be as close-up and personal as in the past !

2. Our store hours are unchanged at this time, but perhaps at some stage they might need to change. If they have to, we apologize for any inconvenience. We will post any changes on our website pages for each location.

3. If you choose to wear a mask, great…we respect and admire that. We might also at some time. Remember we are all still beautiful underneath! If you are feeling unwell, or coughing/sneezing, please stay home and visit our store at a later date when you are feeling better. No hard feelings, but our staff might ask you to return on another day. Please respect their request and recognize their concerns….they might have vulnerable family members at home.

Thanks for your help and understanding……This thing shall pass, eventually.

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Although this is so far just a minor issue here in Canada, it could change for the worse at any time. At Reddhart, our entire team is aware that you may have concerns and might be wanting to minimize risks of exposure…….and the same applies to all our front-line staff.

We will do whatever we feel is best for the protection of everyone and we apologize in advance for any inconveniences.

WE HAVE A WELL DEVELOPED WEBSITE, WITH E-COMMERCE FUNCTIONALITY, and we encourage you to use this whenever you wish to minimize travel or exposure. If you dont see what you are looking for, please email your local store, or myself ( graeme@reddhart.ca ) and we will help you make your purchases online. All orders over $100 have free shipping to most parts of Canada. Local store email addresses and phone numbers are available on their STORE PAGES

We welcome your support and feedback, and video chat is available as needed.

 

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